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Coronavirus Update

We're here for you.

And we're ready to help.

Like you, we've been following information about the Coronavirus (COVID-19) and closely monitoring its potential impact on our communities and families. As the situation continues to develop, we want you to know that we are committed to keeping our customers and team members informed and safe.

    We encourage you to continue to visit this page and our Facebook page for the latest updates.

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    The Latest Updates

     

    Drive Through Only Service

    • Effective Thursday, June 25 and until further notice, all banking offices with drive-through facilities will transition to drive-through only service with lobbies being available by appointment. Even though the space is a bit different, our team members are still ready and able to serve you.
    • The lobbies of First Community offices without drive-through facilities will also be closed as of June 25, but the bankers at these locations will still be available by appointment. If you typically visit one of these offices, we would be happy to serve you at the drive through of a nearby location.
    • If you would like to schedule an appointment with your banker, please call your local office or our main number, 800.829.6372.

     

    Supporting Small Businesses

    • As a vital part of our communities, small businesses may require additional support in the form of the Paycheck Protection Program provided by the SBA. 

    Visit our SBA Paycheck Protection Program page for more information. 

     

    Working with Impacted Customers

    • In this time of uncertainty, we know that some of our customers may be facing challenges, and we want to help however we can.

    Visit our Here to Help page for more information.

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    What we're doing to keep you safe

    Based on the recommendations from the Centers for Disease Control (CDC), we are taking proactive steps to protect our customers and team members in our banking offices and limit the risk of exposure, including

    > Practicing social distancing

    > Washing our hands more frequently

    Enhancing our cleaning and sanitizing services

    > Eliminating non-essential travel and personal contact

    > Communicating regularly with our third-party vendors

    > Meeting daily to assess any developments and make new recommendations

    > Encouraging employees to limit face-to-face interactions at work and hold meetings online or by phone

    > We've also installed protective barriers and floor markers to keep you and our team members safe while you're interacting in the lobby

    While we are working hard to maintain operations that are as close to business-as-usual as possible, we want to remind you that you always have access to your account through Online, Mobile and Telephone Banking.

     

    How you can help

    As we all look for practical steps to prevent the spread of this virus, we encourage you to follow the guidance provided by the CDC.

    If you have been exposed to the virus, traveled to an impacted area or are exhibiting symptoms, we ask that you let us assist you through the drive through, at one of our ATMs, or through Online, Mobile or Telephone Banking.

    Be alert

    In the midst of this uncertainty, it is important to safeguard your personal information.

    Please be aware that cybercriminals are taking advantage of consumers’ fears surrounding the Coronavirus. We have been made aware that several Coronavirus-related scams have begun to surface.  Visit our Coronavirus Security page to read more about these scams and learn steps you can take to prevent becoming a victim.   

     

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    We're here to help

    While we’re always available for our customers, we’re working hard to be even more available during this time of uncertainty. Even though we might not be able to provide our usual welcoming handshake, we've still got the warm smile and friendly voice you're used to.