Careers
It’s bigger than banking.
On Purpose
On Advancement
On Support
Community First
Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events, a festive spirit permeates all the ways we work, play and serve.
Best Places to Work
South Carolina Chamber of Commerce
Stable from the Start
The steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta region of Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long-term growth.
Groomed for Growth
Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18-month program of academic and experiential learning. This, along with an emphasis on day-to-day mentorship and promotion potential across multiple business lines and geographic markets, makes for a particularly high-achieving workforce.
We Believe
That everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspired toward. And that a spirit of service is essential to all we do.
Competitive Compensation
We offer attractive salary, insurance and retirement benefits packages.
A Better Balance
First Community employees enjoy a generous paid time-off plan and a cultural emphasis on holistic wellness.
Connected Culture
First Community offices are, above all else, fun and friendly working environments.
Business Services Associate
Location: Lexington, SC
The Business Services Associate is responsible for delivering support to Business Services customers and assists the Business Services Consultants with preparing agreements and implementation documents, reporting and special projects.
Essential Duties and Responsibilities (Other duties may be assigned.)
- Be proficient in the following products and services:
- Business DDAs
- Business Services products – Business Online Banking, Business Mobile Banking, ACH, wire, remote deposit, Positive Pay, etc.
- Internal support contact person for Business Services customers. Providing high-level customer support, product troubleshooting and training. Liaison between customer and other back-office departments for in-depth research and solutions.
- Prepares agreements and implementation packages based on information provided by Business Services Consultants.
- Manages customer self-assessments process, service implementation schedule and performs review of service implementation and limits for accuracy.
- Maintains database of client lists, limits, conduct purged customers review, etc. for the Business Services department.
- Promote business for the Bank by maintaining good customer relations, speaking with customers about service solutions, and referring customers to appropriate staff for new services using Bank-endorsed techniques and processes.
Qualifications
- Associate degree, or at least 5 years of related experience, or an equivalent combination of education and experience.
- Banking knowledge or expertise. Understanding of banking products, regulations, processes.
- Ability to multi-task and support cross-functional teams. Must be able to provide support to internal business partners.
- Effective oral and written communication skills.
- Must possess general problem solving, analytical and research skills. Ability to interpret written and oral instructions.
- Attention to detail, well organized, proactive and self-starter.
- Proficiency in using personal computers and office products (e.g., Word, Excel).
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