Careers

Career Opportunities

Tellers -Lexington and Columbia, SC area Float Tellers; Easley, SC

Position Summary

This position will provide teller coverage at various banking offices and is responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank.  Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include WebCapture.
• Resolve customer  issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).
• Bi-lingual in Spanish (a plus)

 

 

Accounting Associate

Position Summary

This is a beginning to intermediate level accounting/treasury position.  The position supports the Finance department management in overseeing and maintaining the administrative duties of the bank’s investment portfolio.  Responsible for performing a variety of intermediate level accounting and regulatory reporting duties.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Create and maintain files for each Bank-purchased investment.
• Record sales and purchases of investments, and securities deliveries and/or transfers.
• Post interest and principal payments on investments receivables.
• Post accrued interest, amortization and accretion, and balance spreadsheet monthly.
• Maintain and monitor Bank pledges of investments for advances, public funds, and repurchase agreements.
• Reconcile statements from safekeeping agents on a monthly basis.
• Accounts Payable backup
• Research and resolve general ledger unposted items and application balancing errors.
• Write and generate Cognos based H360 reports.
• General ledger account reconciliations.
• Regulatory reporting (FR 2900, FR 2644)
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.

Qualifications
• Bachelor’s degree, or at least 5 years of related experience, or an equivalent combination of education and experience.
• Intermediate to Advanced knowledge of Excel.
• Effective oral and written communication skills.
• Knowledge of accounting and bank investment practices.
• Ability to compute basic to moderately complex math calculations.
• Intermediate to advanced problem-solving and analytical skills.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Loan Sales Support Associate- Lexington, SC

Position Summary

Responsible for daily functions within Loan Sales Support, in the operations center of the Bank, which include processing and servicing of all loan types.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Keying, verification and maintenance of loans.
• Demonstrate working knowledge of Bank loan products and procedures.
• Imaging of loan files and any additional documentation.
• Tracking and clearing of exceptions to bank policy and regulatory requirements.
• Reconciliation of loan general ledger accounts.
• Escrow processing.
• Collateral lien perfection and release.
• Monitoring of consumer credit reporting, including inquiry, research and disputes.
• Ability to respond knowledgeably to customer inquiries.
• Primary duties may differentiate based upon level of experience within the role.
• May be requested to assist in the support of other bank activities.

Qualifications
• High school graduate or equivalent and 2-3 years of experience in loan operations or an equivalent combination of education and experience.
• Exhibit attention to detail and accuracy.
• Proven problem-solving, critical thinking, and analytical skills.  Ability to interpret a variety of information furnished in written, oral, diagram, or schedule form.
• Proficiency in using computers and office products (e.g., Word, Excel).
• Excellent customer service and interpersonal skills.
• Strong organizational and time management skills.  Ability to prioritize.
• Demonstrate willingness and desire to interact in a team environment.

 

Electronic Sales Support Associate- Lexington, SC

Position Summary

This position is responsible for daily processing of various Electronic Banking functions including but not limited to Wire Transfer Processing, Online Banking, Bill Payment, ACH Processing, Positive Pay, Remote Deposit Capture and Mobile Banking functions for consumer and business customers.
 
Essential Duties and Responsibilities (Other duties may be assigned.)

• Customer Support including but not limited to:
o Wire/ACH Processing
o Online/Mobile Banking
o Bill Payment/People Pay
o Remote Deposit Capture/Mobile Deposit Capture
• Process requests for electronic transactions according to bank policy and procedures.
• Communicate any issues or concerns with First Community Bank personnel or directly with the customer depending on the type of issue and priority of the resolution.
• Work with various departments in the organization to assist customers and provide support for various services within the organization/department.
• Prepare audit documentation as required.
• Complete periodic reporting needed for tracking and monitoring Wire Transfers, ACH Processing, Remote Deposit Capture and other systems as needed for reporting to management.
• Cross-train for other positions in the bank’s Electronic Banking Sales Support area.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent and 2 years Electronic Banking Operations experience, or an equivalent combination of education and experience.
• Knowledge of FIS operating systems and procedures.
• Attention to detail required.
• Ability to meet deadlines and work under time constraints.
• Detailed knowledge of computer software and hardware required.
• Ability to sit in front of a computer for extended periods of time.
• Ability to offer a high level of customer service.
• Polished written and oral communication skills.

Retail Banker- Upstate South Carolina

Position Summary

Responsible for soliciting, negotiating, underwriting, and coordinating the closing of routine consumer loans.  Examines, evaluates, and authorizes or recommends approval of customer loan applications.  Also promotes business for the Bank by developing new consumer business growth and cross-selling opportunities. Manages banking office staff.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Interview loan applicants and request required information for determining a credit decision.
• Conduct credit analysis to support granting loan approval within assigned lending authority or prior to requesting approval from a co-approving officer.
• Ensure loan agreements and other pertinent documentation are complete and accurate according to policy.
• Compile loan package and facilitate negotiation of loan structure with applicant, including fees, loan repayment options, and other credit terms.
• Serve as primary contact in responding to customer and non-customer consumer inquiries relative to loan products, rates, procedures, etc.
• Demonstrate knowledge of Bank loan products and services including real estate, equipment, vehicle, and personal loans.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.  Includes coordinating with legal counsel and bank operating departments to ensure adherence to laws and regulations relating to new and/or revised bank products and services.
• Assume ownership of customer problems to achieve resolution.
• Promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services using Bank-endorsed techniques and processes.
• Assist in promoting and cross-selling other Bank products and services as appropriate for customer requirements.
• Support the activities of the assigned banking office including consulting with tellers and customer service representatives and granting officer approval of transactions as appropriate.
• Support the Bank’s CRA Officer by reporting CRA data.
• Engage in community involvement and civic activities and, at times, take a leadership role in such organizations.
• Manage and direct activities of banking office line staff.

Qualifications
• Bachelor’s degree, or at least 10 years of related experience, or an equivalent combination of education and experience.
• Effective oral and written communication skills.
• Effective interviewing skills.
• Demonstrated leadership skills.
• Ability to maintain professional focus in highly adversarial environments.
• Ability to speak effectively before groups.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).
• Ability to underwrite and properly package a loan.

Certificates, Licenses, Registrations
• Attendance in SC Bankers School curriculum or similar course work preferred.

Part Time Teller- Newberry, SC

Position Summary

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank.  Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include WebCapture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral.  Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Ability to lift up to 50 lbs.
• May be required to perform other duties as assigned.

Qualifications
• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
•  Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).
• Bi-lingual in Spanish (a plus)

Business Services Associate

Position Summary

The Business Services Associate is responsible for delivering support to business services customers and also assists the Business Services Specialists with preparing agreements and implementation documents, proposals for presentation to current and potential customers, reporting and special projects.

Essential Duties and Responsibilities (Other duties may be assigned.)
• Be proficient in the following products and services:
 Business DDAs
 Business Services Products – Business Online Banking, ACH, wire, remote deposit

• Main support contact person for business services customers. Providing high-level customer support and product troubleshooting. Liaison between customer and other back-office departments for in-depth research and solutions.
• Prepares agreements and implementation packages based on information provided by Business Services Specialists.
• Manages service implementation schedule and performs review of product implementation and limits for accuracy.
• Maintains database of pricing exceptions, earning credit rate, client lists, limits, etc. for the Business Services department.
• Promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services using Bank-endorsed techniques and processes.

Qualifications
• Associate’s degree, or at least 5 years of related experience, or an equivalent combination of education and experience.

• Banking knowledge or expertise. Understanding of banking products, regulations, processes.

• Ability to multi-task and support cross-functional teams. Must be able to provide basic support to internal business partners.

• Effective oral and written communication skills.

• Must possess general problem solving, analytical and research skills. Ability to interpret written and oral instructions.

• Attention to detail, well organized, proactive and self-starter.

• Proficiency in using personal computers and office products (e.g., Word, Excel).

Deposit Operations Manager

Position Summary

Responsible for ensuring Bank operational activities run smoothly and efficiently, including identifying process improvement opportunities and working with other departments to ensure operational activities align with branch administration needs.  Oversees specific operational staffs/tasks related to OFAC compliance reports, item processing, customer statement cycles and mailing, completion of customer and/or branch requested research, account reconciliations, new account reviews and HSA/IRA processes.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Ensure department’s responsibilities are completed timely, accurately, and deliver an excellent customer experience.
• Stay abreast of federal and state banking laws.  Assess and make changes to the bank’s processes, procedures and staff (as needed) in response to changes in regulations. 
• Manage operational risk within the department and deliver satisfactory regulatory and internal audits. 
• Partner with the Finance and IT departments as well as Branch Administration to design and/or implement technical support of new products and services.  Make sure system parameters for new or revised products are processed timely and effectively.
• Responsible for implementation of core (and other related) system enhancements, upgrades and/or updates including testing, benefit analysis and coordination with other departments. Work to ensure a high level of utilization of all system capabilities by Deposit Operations staff.
• Liaison between the Bank and system service providers for Deposit applications.
• Directly manage Support Services employees and carry out all related management responsibilities.
• Recruit, develop, retain and motivate a high caliber of talent. 
• Develop and utilize effective MIS reporting to deliver continuous improvement.
• Develop and manage an annual operating budget with an emphasis on reducing/preventing operating losses.

Qualifications
• Bachelor’s degree, or 7 years related experience, or an equivalent combination of education and experience.
• Strong knowledge and practice of IT concepts and practices.
• Effective oral and written communication skills.
• Strong problem-solving and analytical skills. 
• Strong leadership skills
• Effective verbal and written communication skills.
• Strong organization and time management skills
• Ability to effectively multi-task

 

Deposit Sales Support Associate (Administrative Office)

Position Summary

This position is responsible for a variety of Deposit Sales Support functions and serves as backup for positions within the department.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Reconciling General Ledger accounts
• Research and resolve General Ledger Reconciliation items
• Escheat Processing
• Ordering branch currency and foreign currency
• Researching requests and adjustments from customers and Bank personnel
• Review personal sweep set up.
• Foreign check collections
• Deposit Exception Item Processing (NSF, Non-post, Chargebacks, Stop Suspect Review, Large Dollar Review)
• Customer Transaction disputes ( ACH, Check Drafts, Forged Checks)
• Verified New Account Documentation ensuring all CIP requirements were met ( Demand Deposit, Savings, CD’s, IRA’s, Safe Deposit Box)
• Regulation D review
• 1099 reporting and making corrections to 1099’s for the Bank
• Providing backup to all other Deposit Sales Support Associates

Qualifications
• High school diploma or Equivalent and 2 years bank experience, or an equivalent combination of education and experience.
• Active knowledge and practice of generally accepted accounting principles.
• Effective oral and written communication skills.
• Ability to compute basic to moderately complex math calculations.
• Proficiency in using personal computers and office products (e.g., Word, Excel).  Familiarity with report-writing or spreadsheet software preferred.
• Ability to multi task and manage priorities and deadlines.
• Basic problem-solving and analytical skills.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.